Fresh gladly accepts returns for unwashed, unworn, unaltered product with tags attached for store credit ONLY. Returns must be received within 30 days of the date you received your shipment. Credit will be issued via email in the form of a gift card for the price the items were purchased at. This credit will be issued within 3-5 business days from the time we receive your return. Original shipping cost will not be included in the credit. You will be responsible for return shipping costs as well via the same method the item was shipped to you. Shoes must be returned in their original shoe box. Please return shoes in another box or shipping bag to avoid shoe box damage. DO NOT tape on the original shoe box. Items that are final sale, smell of cigarette smoke, laundry detergent, or have visible wear from being worn will not be accepted. These items will be shipped back to the customer at their expense. All returns are subject to denial or a $5 restocking fee if they do not meet our return policy. All sale items, headwear, earrings, camisoles, leggings and bralettes are FINAL SALE. No exceptions, no exchanges.